New MI Credit System
Introducing our new MI Credit
System - Now you have control
At Movement Improvement our goal is to make working out as easy, accessible and cost efficient as possible. That’s why we’re introducing our new MI Credit System. Now instead of buying coupons for classes, you’ll purchase credit.
How is credit better than coupons?
You’ll receive many new benefits with MI’s Credit System such as:
Once you buy credit it NEVER EXPIRES
The more credit you purchase, the more money you save per class
You have complete control over your class bookings and cancellations
You choose how much credit you add and when you choose to add it
You can manage your account 24 hours a day from anywhere
You automatically become a MI Member giving you access to special discounts and privileges from us and our selected partners - detailed information coming soon.
How does it work?
The MI Credit System is linked to our online class booking schedule. You will purchase credit from your instructor or the studio (by cash or cheque) and the corresponding number of credits will be added to your account. The amount of credit required for each class will be available on the online booking page. Remember the more you buy, the more you save, and with no expiry date your credit will last as long as you want or need it to. You’ll also automatically become a MI Member giving you access to even more special privileges and discounts - stay posted for more exciting information on this.
I love to save but I don’t want to buy too much as I go away every summer.
With no expiry date, you never have to worry that you’ll purchase credit you won’t be able to use. Whether you’re going away, expecting a baby, experience an injury, or just take a break in your workout routine - your credit will still be there. Once you buy credit it’s yours, no matter how long you take to use it. So buy a bunch, save a lot and workout at your leisure.
Will the classes cost more?
Class prices stay pretty much the same, although the calculations do change a bit as you will be purchasing credits, not individual classes or booklets. But rest assured not only do the classes remain great value for money, they get cheaper the more credit you buy. So in the end you have the opportunity to save even more
What about my existing coupons?
All valid coupons will be transferred to credit. Simply bring your coupons into the studio and we’ll transfer them to credit. Plus as an existing client you’ll receive an added starter bonus of at least 10 credits or more.
When does the new MI Credit System go into effect?
The new credit payment system will begin Monday 1st March. However, credit can be purchased immediately and classes booked for March from today. Get in early and start saving now.
What confirmation will I have that credit has been added to my account?
You will be given a receipt when you purchase credit. Credit will then be added to the system as soon as your instructor has handed the office your payment. You may then check your credit balance by logging into your account and credit will show on the top right hand side of the screen.
What is the cancellation policy?
Our cancellation policy has not changed. Classes can still be cancelled online as long as this is done MORE than 24 hours before class start time. Your account will then automatically be credited. If you attempt to cancel within 24 hours, the system will not allow the cancellation and you will be charged for the class.
What happens if there is no space in class but I am put on the Waitlist?
Credit will not be deducted from your account until you have a firm place in class. At this point credit will be deducted from your account. Remember to cancel a waitlisted place if you do not require it – if your booking is moved to a firm place within 24 hours of class time you will be unable to cancel.
What if I don’t have any credit and just want to do a drop-in class?
Drop in classes are still possible but cannot be booked online. Check the system to see if there is a space and take your chance. You may also contact the office for confirmation.
Any other queries?
Give us a call on 2987 5852 or email admin@movementimprovement.com.hk
Purchase your credit and start enjoying the benefits today.
Tel: 2987 5852
